Gourmet Coffee Subscriptions

Coffee Subscription FAQs

 We understand you might have questions. If you don’t find an answer below, please email us at sales@martinhenrycoffee.com.

What to expect when ordering?

Once your order has been placed and paid for, you will be sent an auto acknowledgment of order and an additional email confirming credit card receipt.

How can I track my order?

You will be sent a personalized email as soon as the coffee is shipped which includes carrier tracking information.

How can I change my order after it's been placed?

Orders are typically shipped within 24 hours. If your order needs to be changed, please call the office as soon as possible at 1 (866) 848-6427. We will always do our best to make sure that you get what you need, however we cannot guarantee that we will be able to change the order before it ships out.

How do I return an item or receive a refund?

Coffee, at this time, cannot be returned for credit or refund. If you have questions or need assistance, please call our office at 1 (866) 848-6427.

How do I cancel my subscription?

If you would like to discontinue your subscription:

1. Log in to your account.
2. Under “My Account,” select “Subscriptions.”
3. Select the Subscription that you are wanting to cancel and select “View”.
4. Select “Cancel”.

You will see a banner at the top of the page that confirms that your subscription has been cancelled.

Monthly Coffee Subscription Box

Keep an Eye out for the box

Your subscription is packed with care, a label attached, and tracking code emailed to you.

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