Returns and Exchanges

Our Policy

With both coffee and non coffee items we want you to be satisfied with your purchase.  If you are dissatisfied with any of our products, please call us at 866-848-6427 or email

We will need the following information:

  • Name
  • Order number
  • The item or items you are unsatisfied with
  • And a detailed explanation for the reason you are unsatisfied.

Martin Henry Coffee office hours:

Monday through Friday


Returns and exchanges are dealt with on a case by case basis. Please remember that coffee is a food product and cannot be returned.

All return/exchanges must be authorized before physically returning and all authorized returns must be returned to:

Martin Henry Coffee Roasters
2531 Inter Avenue Suite B
Puyallup, WA 98372

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